Our Promise to you

As we reflect on the challenging times we’ve faced together, we wish to assure you that your well-being remains of the utmost importance to us. When you book a stay with La Jolla Resort, you can rest easy knowing that we have enforced strict guidelines, as recommended by the American Hotel & Lodging Association and Centers for Disease Control and Prevention, to ensure the health and safety of both our guests and team members.

Highlights

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Enhanced Cleaning

We are following all guidelines set by the AHLA and approved by the CDC.

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Sanitizing Stations

Easy access to hand sanitizing stations and dispensers throughout the hotel.

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High touch objects

High-contact areas will be sanitized multiple times per day.

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Facemasks

Our team members are required to wear masks and safety gear.

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Dedicated team

Our staff is trained in deep-cleaning and sanitation processes.

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Staff safety protocols

We will perform daily temperature checks on all team members.

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Protocols & Precautions

  • We will provide masks for our guests and team members.
  • We clean with EcoLab-recommended sanitizing products.
  • We will be performing supervised room inspections to ensure deep cleaning.
  • Unless specifically requested, our housekeeping team will not enter guest rooms during stays.
  • Our pools and beaches will remain open with a minimum of six feet between groups of guests.
  • We have added a partition between check-in services and the guest area to limit contact.
  • High-contact areas and high-touch objects, such as door handles, will be sanitized multiple times per day.
  • Our staff is required to wear masks and gloves at all times.
  • Our staff will receive temperature checks before shifts.
Find out more about our commitment to cleanliness.
Learn More