Our Promise to you
As we reflect on the challenging times we’ve faced together, we wish to assure you that your well-being remains of the utmost importance to us. When you book a stay with La Jolla Resort, you can rest easy knowing that we have enforced strict guidelines, as recommended by the American Hotel & Lodging Association and Centers for Disease Control and Prevention, to ensure the health and safety of both our guests and team members.
Highlights
We are following all guidelines set by the AHLA and approved by the CDC.
Easy access to hand sanitizing stations and dispensers throughout the hotel.
High-contact areas will be sanitized multiple times per day.
Our team members are required to wear masks and safety gear.
Our staff is trained in deep-cleaning and sanitation processes.
We will perform daily temperature checks on all team members.
Other
Protocols & Precautions
- We will provide masks for our guests and team members.
- We clean with EcoLab-recommended sanitizing products.
- We will be performing supervised room inspections to ensure deep cleaning.
- Unless specifically requested, our housekeeping team will not enter guest rooms during stays.
- Our pools and beaches will remain open with a minimum of six feet between groups of guests.
- We have added a partition between check-in services and the guest area to limit contact.
- High-contact areas and high-touch objects, such as door handles, will be sanitized multiple times per day.
- Our staff is required to wear masks and gloves at all times.
- Our staff will receive temperature checks before shifts.